The Operator Relief Fund

We are delighted to announce the creation of the Operator Relief Fund, worth £500,000, which we would like to use to give a discount on your next 3 monthly Ghost cloud payments.

Autocab customers are invited to opt-in to the Operator Relief Fund In the spirit of working together as an industry, we encourage firms who don’t require support not to opt-in to ensure the Fund reaches the firms that need it most. We believe the Operator Relief Fund is a sustainable way for Autocab to help our customers when they most need it.

We imagine that larger operators are in a slightly better financial position to weather the storm and the purpose of the Fund is to give help to the firms that really need it.


Our aim is to distribute the entirety of these funds proportionately across all businesses that opt-in


Autocab Pledges

  1. We pledge to allocate £500,000 to help operators in need with the creation of the Operator Relief Fund, which we would like to use to give a discount on your next 3 monthly Ghost Cloud payments.
  2. We pledge that we will not make any profits during this difficult period. We commit that we will only ask you to pay us the cost of delivering the services you need from us and no more.
  3. We pledge that we’re going to conduct our business in a calm, responsible and sustainable fashion. We’ve been trading for 30 years and we’ve seen many competitors come and go during that time. Our customers expect us to be here for the long-term and we plan to be here for the next 30 years. We will take care of our loyal and hardworking staff, who have supported you over the years and not make rash decisions which could impact their employment. We will commit to being there for our customers during this difficult time and continue to invest in the future of the taxi industry.

The deadline for opting-in to our Operator Relief Fund has now passed. 

We will get through this crisis successfully by working together. We regard ourselves as business partners with each and every one of you and believe that we’re all on this journey together. I personally take inspiration from the brave members of the NHS and key workers who are on the frontline of fighting this virus. We’ve seen our operators offering discounted trips, delivering care packages to vulnerable people and providing help to those who need it most. It makes me proud to be part of this industry and to count you all as customers. I look forward to us all coming through this crisis together.